Zodiac Privacy Policy

At Zodiac Casino, we understand that your personal data is valuable, and we are committed to protecting it at every stage of your journey with us. This Privacy Policy explains how we collect, use, store and share your information when you visit Zodiac Casino, play our games, or use our services. By registering an account, you agree that we may process your data as described below.

Information We Collect

When you create an account or interact with Zodiac Casino, we collect several categories of information to verify your identity, process transactions and provide a safe gaming environment. We at Zodiac gather this data directly from you and automatically through your use of our platform.

• We collect registration details such as your name, date of birth, address, email and phone number.
• We record payment information, including deposit and withdrawal methods used through Visa, Mastercard, PayPal, Interac, eTransfer and other supported channels.
• We track your gaming activity, including games played, wagers placed and VIP points earned under our loyalty program.
• We store technical data such as IP address, device type, browser and login timestamps when you access our zodiac casino login page.
• We may collect identification documents for verification purposes required by our licensing authority.

How We Use Your Data

Our Zodiac platform uses your personal information to operate our services, comply with legal obligations and enhance your overall experience. We at Zodiac Casino never collect more data than necessary for these purposes.

• We use your details to open and manage your zodiac casino account.
• We process deposits and withdrawals, including those made through Direct Bank Transfer, Skrill and CAD EFT.
• We send you information about promotions, such as the zodiac casino welcome bonus, free spins offers and VIP Lucky Jackpot draws, where you have consented to receive marketing communications.
• We analyse gameplay data to prevent fraud, detect irregular play, and maintain the integrity of our games.
• We use data to administer our Casino Rewards VIP Program, including calculating status points and redeeming VIP points.

Legal Basis for Processing

Our Zodiac Casino operates under a licence issued by the Kahnawake Gaming Commission, and we process your personal data in accordance with applicable data protection laws. We rely on several legal grounds, including the performance of our contract with you, our legitimate business interests, your consent for marketing purposes, and compliance with legal and regulatory obligations.

Sharing Your Information

We do not sell your personal data to third parties. However, as part of operating Zodiac Casino and the wider Casino Rewards group, we may share information with trusted partners who help us deliver our services.

• We share data with payment processors to complete your deposits and withdrawals.
• We work with game providers such as Games Global, Pragmatic Play and Evolution, who may receive limited gameplay data to operate the games you play.
• We may disclose information to regulatory bodies, including the Kahnawake Gaming Commission and eCOGRA, when required for dispute resolution or compliance checks.
• We share data with fraud prevention and identity verification services to protect your zodiac casino account and our platform.
• We may provide information to law enforcement agencies where legally required.

Cookies and Tracking Technologies

We at Zodiac use cookies and similar technologies to remember your preferences, keep you signed in, and understand how you use our site. Cookies also help us tailor promotions, such as zodiac casino free spins offers, to your interests. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Data Security

Protecting your information is a top priority at Zodiac Casino. We implement industry-standard security measures, including encryption and secure servers, to safeguard your personal and financial details whenever you use our zodiac slots, live dealer tables or other services. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting and regulatory requirements. Once your data is no longer needed, we securely delete or anonymise it in accordance with our internal retention schedules.

Your Rights

We respect your rights regarding your personal data and provide you with meaningful control over the information we hold. Our Zodiac team is available to assist you in exercising these rights.

• You have the right to request access to the personal data we hold about you.
• You can ask us to correct any inaccurate or incomplete information.
• You may request that we delete your data, subject to our legal retention obligations.
• You can withdraw consent for marketing communications at any time.
• You have the right to object to certain types of processing and to request restriction of processing in specific circumstances.

International Data Transfers

As Zodiac Casino operates internationally and our owner, Fresh Horizons Limited, is based in the British Virgin Islands, your data may be transferred and processed in jurisdictions outside your country of residence. We take appropriate measures to ensure your information remains protected in line with this Privacy Policy, regardless of where it is processed.

Children's Privacy

Our services at Zodiac Casino are intended only for individuals who meet the minimum legal age for gambling in their jurisdiction. We do not knowingly collect personal data from minors, and we take verification steps to prevent underage access to our platform.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Zodiac Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or wish to exercise any of your privacy rights, our support team is available 24/7. You can reach us via live chat or email at support@crhelpdesk.com, and for banking-related privacy queries, at banking@casinorewards.com. We at Zodiac are always ready to help address your concerns.