Zodiac Casino Terms

Welcome to Zodiac Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. At Zodiac Casino, we operate under a licence issued by the Kahnawake Gaming Commission (Canada), licence no. 00972, and eCOGRA acts as our independent dispute resolution body.

Operator Information

Our casino is owned and operated by Fresh Horizons Limited, Palm Grove House, P.O. Box 438, Road Town, Tortola, VG 1110, British Virgin Islands, a member of the Casino Rewards group. We primarily serve players in Canada, and we do not accept players who are residents of the United States. Our platform is available in English, German, and French, and we offer localized experiences for Österreich (Deutsch) and Français markets.

Eligibility

To create an account with us, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any time, and we may suspend your account until such verification is completed. You must only register one account; multiple accounts belonging to the same person, household, address, email, financial account, IP address, or shared network will be closed, and any associated bonuses will be forfeited.

Account Registration and Security

When you sign up at Zodiac Casino, you agree to provide accurate, current, and complete information. We at Zodiac are committed to keeping your account secure, but you are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, you must notify our support team immediately. Our Zodiac Casino login process includes standard security protocols, and we may introduce additional verification steps at our discretion.

Deposits and Withdrawals

At Zodiac Casino, we accept a range of payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, PayPal, Interac, and eTransfer. The minimum deposit is $1 for your first deposit and $10 for all subsequent deposits. For withdrawals, we require a minimum of $50, or $300 if you choose Direct Bank Transfer/Wire. Our withdrawal methods include OCT for Visa card holders, CAD EFT/eCheck, Skrill, and Direct Bank Transfer.

We apply withdrawal limits that vary by country and method, including daily, weekly, and monthly caps. Players whose winnings substantially exceed their total purchases across Casino Rewards casinos may be limited to $4,000 per week, with large winnings paid out in portions over successive business days. A Direct Bank Transfer fee of $50 applies (or $100 for amounts over $3,000), and a currency conversion fee of 2.5% applies where relevant. Our standard pending time is 48 hours before processing begins on the next business day, and you may reverse a withdrawal request during this window.

Processing Times

• We process e-wallet withdrawals within 1-3 working days
• We process Visa/Mastercard withdrawals within 3 working days
• We process CAD EFT/eCheck withdrawals within 2-3 working days
• We process Direct Bank Transfer withdrawals within 6-10 working days
• Your first withdrawal to a new method may take up to 5-7 working days

Bonuses and Promotions

Here at Zodiac Casino, we offer new players a welcome package of 80 chances to win $1,000,000 for $1, plus up to $480 in bonuses across your first five deposits. For your first deposit, $1 grants you 80 chances on the Mega Money Wheel, and this offer must be claimed within 7 days of registration. Subsequent deposits unlock match bonuses as described in our promotions section. Our Zodiac Casino bonus terms require you to meet wagering requirements of 200x for the first and second deposit bonuses, and 30x for bonuses from the third deposit onward.

Game contributions toward wagering differ: slots contribute 100%, while table games, parlour games, live casino, and other games contribute 2%. We consider certain practices as irregular play, including placing single bets of 25% or more of the bonus value, using double-up strategies, making even-money bets on Sic Bo, Craps, or Roulette, or using autoplay to meet wagering requirements. We reserve the right to void winnings obtained through irregular play. Unused bonus funds are forfeited 60 days after registration, and our Zodiac Casino welcome bonus is limited to one offer per device, person, household, address, email, financial account, IP address, or shared network. Bonuses cannot be combined with other promotions.

VIP and Loyalty Program

Our Casino Rewards VIP Program is shared across all Casino Rewards member casinos, including Zodiac Casino. Every player who wagers real money is automatically enrolled, free of charge. We operate six status levels: Green, Bronze, Silver, Gold, Platinum, and Diamond, with VIP points earned per $10 wagered depending on the game type. We allow redemption of 100 VIP points for $1 in casino credits, with a minimum redemption of 1,000 points, and your points never expire. Higher VIP levels unlock bigger bonuses, priority support, exclusive games, and a personal VIP host.

Responsible Gambling and Account Suspension

We at Zodiac Casino promote responsible gambling and provide tools to help you manage your play, including deposit limits and self-exclusion options. We reserve the right to suspend or close your account if we suspect fraud, money laundering, breach of these terms, or any activity that could harm the integrity of our platform. You agree that we may withhold winnings pending investigation of suspicious activity.

Game Fairness and Software

We offer over 700 slots, 100+ live games, and more than 1,000 games in total, supplied by leading providers including Games Global, Pragmatic Play, Evolution, and many others. Our jackpot games, such as Mega Moolah and WowPot, are subject to their own specific terms. We use certified random number generators and undergo independent testing to ensure fair outcomes across our slots, table games, and live casino offerings.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Zodiac Casino. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our platform. You agree to use our services at your own risk, in accordance with applicable local laws.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of Zodiac Casino after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms, our support team is available via live chat 24/7 and by email at support@crhelpdesk.com. For banking-related inquiries, you may contact banking@casinorewards.com. We are here to assist you in English, French, and German.